A certain young boy didn't know the word "philanthropy" during a recent interview with the Connection, but he knew the importance of caring, generosity and accomplishing things through his actions.

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your business based on our in-depth ...

Eric Katz writes about federal agency operations and management. His deep coverage of Veterans Affairs, Homeland Security, the Environmental Protection Agency and U.S. Postal Service has earned him ...